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ABOUT DENTAL INSURANCE

If you have dental or medical insurance, we are anxious to help you receive your maximum allowable benefits. We ask that you read your policy to be sure that you are fully aware of any limitations of the benefits provided.

The fees charged for services rendered to those who are insured are our usual and customary fees charged to all patients for similar services. Your policy may base it's allowances on a fixed fee schedule which may or may not coincide with our usual fees. Insurance companies reimburse a contracted amount commensurate with average quality from an average practitioner, in an average office with an average staff., We sincerely believe that our office operates far above those guidelines. You should be aware that different insurance companies vary greatly in the types of coverage available. Also, some companies pay claims promptly and other delay payments many months.

Because the insurance policy is an agreement between you and the insurance company, all patients/parents are directly responsible for all charges. Realistically and legally, your insurance company reimburses you for dental expenses. As a courtesy service to you, our patient, we will complete forms pertaining to your claims and send them promptly to you or to your insurance company. We will also be glad to send a pre-authorization of benefits to your insurance company to let you know what your insurance reimbursement will be before care is started. This often involves detaile3d paperwork, writing letters to insurance consultants, and making long distance telephone calls. We are happy to do this because we realize how important it is to you.

In our opinion, it is not realistic to expect the insurance company to cover all services, irrespective of the premium the patient may be paying. Solid business principles tell us that you get what you pay for. It is our goal to help you obtain the insurance coverage to which you are entitled. This is why Cheryl Graves, our Insurance Coordinator, has spent many hours organizing insurance information. She will be happy to take time to work with you, and please remember it is the insurance company that dictates your coverage, not our dental office.

We require insurance deductibles and/or co-payments to be paid at the time of treatment, but for your convenience, will process your insurance forms to help you receive your insurance benefits.

Please feel free to ask questions. Our office and practice have been built on education, communication, honesty and sincerity.